
FAQ
Find your answers here
Do you offer free shipping?
Yes! We offer free international shipping on all orders.
What is your return policy?
We accept returns only if the item is defective or if there was an issue with the order. If you receive a damaged or incorrect item, please contact us within 14 days for a replacement or refund.
ow can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number. You can use this number to track your order via the carrier’s website.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure prompt delivery. Unfortunately, we cannot make changes or cancellations once the order is confirmed.
How do I know my jewelry size?
We provide a size guide on each product page. For rings, use a ring sizer or measure the circumference of your finger. For bracelets and necklaces, our size guide will help you choose the perfect fit.
Is Glowuxe jewelry hypoallergenic?
Yes! Many of our pieces, especially those made from stainless steel, are hypoallergenic and suitable for sensitive skin.
What is the warranty on Glowuxe jewelry?
We offer a 1-year warranty on all jewelry against defects in materials or craftsmanship. This does not cover damage caused by misuse or wear and tear.
Couldn't Find Your Answer?
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